☆ SHIPPING ☆
Each one of our pieces is hand made to order and therefore takes a little longer than mass produced brands.
If you have an urgent order please write this in the notes section on checkout and we will do the very best we can to have it arrive in time for your event. If we think it will not make your event we will contact you prior to posting the item.
As everything is made to order you can add small changes to the garment just by writing in the notes section on checkout. If it is a bigger change eg. fabric, size or style please ensure you have emailed us prior.
PROCESSING TIME- Whilst we try to have every order out as soon as we can manage, sometimes we do get overwhelmed with orders and our processing time is delayed. We try to stick to express postage items 1-3 business days of processing time and standard 1-5 business days processing time. This gives us enough time to make your order, quality check it and have it posted. Please note in busy seasons April & Nov-Jan our processing time may be delayed. These time frames are only estimates and we are not responsible for upgrading orders to express free of charge after standard shipping has been selected.
STANDARD SHIPPING AUS WIDE $5.00 - 2-9 days once order has been dispatched and you have received a 'shipped' notification. All orders under $40.00 have a $5 shipping charge.
EXPRESS SHIPPING AUS WIDE- $10.00 - 1-3 days after item has been dispatched and you have received a 'shipped' notification.
INTERNATIONAL POSTAGE - 1-5 days processing time + allow 6-10 business days for postage. We will issue you with a tracking number. We are not responsible for each countries additional charges & duties.
FREE POSTAGE AUSTRALIA WIDE ON ORDERS OVER $150.00 AUD
Lost Post - We do not offer compensation for lost postage. We do issue tracking numbers and encourage making a call to AUSPOST if your order has not arrived after a 'delivered' notification.
Return Shipping - We do not cover any return postage but are happy to have any exchanges posted to you at our cost
*Shipping times may vary during busy periods / time of the year - we will strive to remain within this time frame*