Garments that have been worn, washed, tags removed, have a distinct odour, or returned outside of the time frame will not be accepted.
You are limited to one refund/exchange per order. Multiple outfits will not be accepted.
No returns on accessories for sanitary purposes.
No returns on lingerie underwear
We do not cover return postage
We will be comparing the scent of your garment to the stock fabric. If a distinct odour is detected(Including, but not limited to: Detergent, Cigarette Smoke & Perfume), we will not issue a refund. You will have to pay for postage of an unaccepted garment if you want it returned.
We do not offer refunds, exchanges or store credits on custom items. If there is an issue with your custom piece, we'll happily to fix it.
We are not responsible for lost postage. For all postal enquires, please contact Australia Post or the relevant international courier.