Shipping

Please note: processing time may vary.

Standard Shipping: 2 - 9 Business Days

Express Shipping: 1 - 3 Business Days

International Delivery: It can take between 6-20 business days for delivery depending on country of arrival. We are not responsible for additional charges and duties required at parcel destination.

Click here for an accurate delivery time frame, use: 4017, Sandgate as our location.

If you’ve purchased Express Shipping, your order will be prioritised and dispatched between 1-3 business days. If you've purchased standard shipping, please allow 1-5 business days for dispatch. This allows enough time to create your order, quality check and send.

Delivery Cost

FREE Standard Shipping on all orders over $99.00. We charge a $5.00 Postage fee on all orders below $99.00

FREE Express Shipping on all orders over $149.99. We charge a $8.00 Postage fee on all orders below $149.00

International Shipping rates vary. An accurate price will be shown upon checkout based on destination. We are shipping your order from Australia. It can take between 6-20 business days for delivery depending on country of arrival. We are not responsible for additional charges and duties required at parcel destination.

Returns and Exchanges

Yes! Please check our Returns and Exchanges policy.

We do not cover any return postage but are happy to have any exchanges posted to you at our cost

Lost post

If you're having issues, please feel free to reach out to us: hello@zalie.com.au

All parcels are dispatched with tracking numbers. We recommend contacting Australia Post ( or the international courier) if your order has not arrived after a "delivered" notification is received.

We do not offer compensation for lost postage.

Additional Information:
Each one of our pieces is hand made to order and therefore will take a little longer than mass produced, fast-fashion brands.

If you have an urgent order please write this in the notes section on checkout. We will do the very best to accommodate this request. If we think that it will not arrive in time we will contact you prior to posting the item. As everything is made to order you can add small changes to the garment by writing in the notes section on checkout. If you require a considerable change, eg. fabric, size or style please ensure you have emailed us prior.

You can contact us anytime at hello@zalie.com.au